Title:  Process Specialist

Hiring Company: Cognizant

Company Description:   Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 233,000 employees as of March 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at http://www.cognizant.com or follow us on Twitter: USJobsCognizant.

Application Link: https://cognizant.taleo.net/careersection/1nacorp/jobdetail.ftl?job=610731&src=JB-11160

Location: Mountain View, CA, United States

Job Type: Full-Time

Industry: Tech

Application Deadline:  None Specified

Description:      

• Make outbound phone calls to business representatives to retrieve and/or verify information.
• Make decisions regarding accuracy from multiple sources of data
• Review or research patterns in data, focusing on details and taking action to improve data accuracy
• Identify issues or inconsistencies in data and proactively question data quality
• Communicate with colleagues and customers via email, chat, phone and in‐person meetings.
• Work as part of a large project team.
• Provide a professional face of the company to our client’s customers.
• Work on a computer for extended amount of time staying focused and working at a fast pace.
• Potential side projects e.g. analyze metrics, recommend operational flow improvements based upon analyses etc.

Qualifications/Skills:    

• 2‐3 years of relevant business experience
• Solid knowledge of grammar, spelling, punctuation, and related language and communication skills
• Dependable, reliable with a strong work ethic and ability to work with minimal supervision
• Attention to detail together with creative problem‐solving and analysis skills
• Team player with exceptional interpersonal and solution‐oriented attitude
• Eager to continually improve skills, and open to ongoing training including one‐on‐one training and direct feedback from senior employees
• Flexibility in switching between duties and assignments as required.
• Detail orientated with experience working with high volume repetitive task
• Follows company policies and procedures.
• Proven fluency in one of the following languages: German, French, Spanish, Italian, Portuguese, Dutch, Polish, Russian, Czech, Swedish, Danish, Finnish, Norwegian, English and other languages that may be required (depending on role)
• Fluent English with good writing and reading comprehension skills.

Key Skills:

• Attention to detail together with creative problem‐solving and analysis skills
• Excellent verbal and written communication, with strong interpersonal skills
• Ability to work in a target driven environment
• Ability to work in an ever-changing environment

How to apply:   Apply via company website.
Cognizant is an Equal Opportunity Employer Minority/Female/Disability/Veteran. If you require accessibility assistance applying for open positions in the US please send an email with your request to CareersNorthAmerica@cognizant.com