Title: Process Specialist
Hiring Company: Cognizant
Company Description: Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 233,000 employees as of March 31, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at http://www.cognizant.com or follow us on Twitter: USJobsCognizant.
Application Link: https://cognizant.taleo.net/careersection/1nacorp/jobdetail.ftl?job=610731&src=JB-11160
Location: Mountain View, CA, United States
Job Type: Full-Time
Industry: Tech
Application Deadline: None Specified
Description:
- Make outbound phone calls to business representatives to retrieve and/or verify information.
- Make decisions regarding accuracy from multiple sources of data
- Review or research patterns in data, focusing on details and taking action to improve data accuracy
- Identify issues or inconsistencies in data and proactively question data quality
- Communicate with colleagues and customers via email, chat, phone and in‐person meetings.
- Work as part of a large project team.
- Provide a professional face of the company to our client’s customers.
- Work on a computer for extended amount of time staying focused and working at a fast pace.
- Potential side projects e.g. analyze metrics, recommend operational flow improvements based upon analyses etc.
Qualifications/Skills:
- 2‐3 years of relevant business experience
- Solid knowledge of grammar, spelling, punctuation, and related language and communication skills
- Dependable, reliable with a strong work ethic and ability to work with minimal supervision
- Attention to detail together with creative problem‐solving and analysis skills
- Team player with exceptional interpersonal and solution‐oriented attitude
- Eager to continually improve skills, and open to ongoing training including one‐on‐one training and direct feedback from senior employees
- Flexibility in switching between duties and assignments as required.
- Detail orientated with experience working with high volume repetitive task
- Follows company policies and procedures.
- Proven fluency in one of the following languages: German, French, Spanish, Italian, Portuguese, Dutch, Polish, Russian, Czech, Swedish, Danish, Finnish, Norwegian, English and other languages that may be required (depending on role)
- Fluent English with good writing and reading comprehension skills.
Key Skills:
- Attention to detail together with creative problem‐solving and analysis skills
- Excellent verbal and written communication, with strong interpersonal skills
- Ability to work in a target driven environment
- Ability to work in an ever-changing environment
How to apply: Apply via company website.
Cognizant is an Equal Opportunity Employer Minority/Female/Disability/Veteran. If you require accessibility assistance applying for open positions in the US please send an email with your request to CareersNorthAmerica@cognizant.com