Title:  Technical Support

Hiring Company: Globe Technical Services Ltd

Company Description:  GlobeTech is a managed services company with 20 years of experience in the Information & Technology sector. We hire Maps Analysts, Localisation Engineers, Data Analysts, Testers, Linguistic Engineers, Developers, Automation Engineers and Technical Translators in some of Ireland’s largest technology companies. Recruiting across 37 languages worldwide with over 400 team members based in Cork, London, Paris, Austin, Cupertino and more.

Application Link: https://careers-globetech.icims.com/jobs/1213/technical-support—various-languages/job?mobile=false&width=990&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300

Location: Austin, TX, United States

Job Type: Contract

Industry: IT

Application Deadline:  None specified

Description:      

The role

This role is a fantastic opportunity to work with the latest software products, based in Austin, Texas. Ideally, the right candidate would have a technical background but technical graduates are also welcome to apply or candidates who have a passion for technology and are now looking to move into this area. This is an upcoming opportunity on a 12-month contractual basis.

Responsibilities

• 1+ years experience in a similar role.
• Broad technical/troubleshooting knowledge (Microsoft Windows XP/Vista/7/OsX, Active Directory, Exchange, Outlook and Office products).
• Experience in a fast paced technical support environment.
• Strong customer service skills.

Rate: $19/hr.

Qualifications/Skills:    

• 1+ years experience in a similar role.
• Broad technical/troubleshooting knowledge (Microsoft Windows XP/Vista/7/OsX, Active Directory, Exchange, Outlook and Office products).
• Experience in a fast paced technical support environment.
• Strong customer service skills.
• Must be fluent in a second language. We are recruiting candidates for the following languages: French, Italian, German, Brazilian Portuguese, Dutch, Danish, Swedish, Norwegian, Greek, Russian, Ukrainian, Swiss German, Swiss French, Czech, Finnish, Hungarian, Hebrew

Additional Preferred Requirements

• Experience in software tool usage.
• Experience in customer problem analysis.
• Hands-on experience in quantitative analysis.

Education

• Bachelors degree or relevant work experience.

How to apply:  Apply via company website.