Title: Global Product & Process Manager, Nordic and Baltic
Hiring Company: Nordea
Nordea is the largest financial services group in Northern Europe with leading positions within corporate and institutional banking as well as retail banking and private banking. It is also the leading provider of life and pensions products in the Nordic countries. Nordea’s vision is to be a Great European bank, acknowledged for its people, creating superior value for customers and shareholders.
Location: Oslo, Norway or other Nordic or Baltic capitol
Job Type: Full-Time
Application Deadline: August 14, 2016
Join Nordea’s transition towards the future Payment landscape.
The financial market is undergoing rapid changes fuelled by new digital technologies, regulatory changes and fast shifting customer preferences. We want to be at the front end of this transformation striving for excellence by delivering top quality cash management solutions in the local markets as well as on the international arena. Therefore, Nordea is on the most ambitious change journey ever, building tomorrow’s platforms and payment offerings for our customers. To support this work, we need employees with strong Euro/SEPA payment expertise.
The position we offer
We are looking for a Global Product and Process Manager with strong payment skills within the Euro/SEPA area. You are located in one of the Nordic or Baltic Capitals, but your work field will cover all 7 countries in a true Nordic and Baltic organisation. You will report to the Team Leader for Euro Payment Solutions, Niklas Lemberg, who is located in Helsinki, Finland. You will be part of a team with 13 high performing and motivated people.
The mission of the team is to develop and maintain Euro Payment products and solutions that not only meet the current customer preferences, but also meet the future needs derived from changing trends and thereby opportunities, as well and strategic goals in the markets where we operate.
You will be involved in IT and business development projects covering the Nordic and Baltic countries. In the projects, you will mainly be involved in business requirement specification work and documentation, as well as testing to secure that deliveries are meeting business and IT requirements for future payment solutions.
As an expert, you will also work within the field of Product Management/Ownership, securing profitable Euro payment products, handling incidents, creating product and customer-specific documentation, offer 2nd level support within Nordea, support Sales in Customer meetings etc. You will take end-to-end responsibility for the business processes in the full Cash Management Value Chain, to secure transparency, clear roles and responsibilities as well as efficiency in processes and solutions on a Nordic and Baltic level. You will facilitate and perform risk assessment to mitigate risks and you will focus on creating value in your payment products and processes.
Qualifications And Professional Knowledge
You have a strong experience within cash management and payment products and processes, especially within the EURO/SEPA area. You are capable of working as a payment expert in the cross field between business and IT, both during development and maintenance of payment solutions. You understand how to bring your strong knowledge about Euro/SEPA payments and infrastructures into the work.
You have experience from working in development projects and you are currently working in a bank, an ACH or in a consultancy working with banking. You know how to conduct relevant stakeholder communication. You know payment terms such as SEPA, EBA, clearing, settlement, the SEPA Framework including rule books, XML, mapping, customer reporting etc.
You have a relevant commercial bachelor degree and you speak and write English fluently.
You are motivated by creating great customer experiences and commercial success. You are a dynamic and enthusiastic person with a high energy level who can inspire, and deliver on demanding initiatives and tasks. You are ready to work on a group level with colleagues from different parts of our organisation. You are prepared to do some travelling as well.
You are self-driven, have a strong “I can do it” attitude and a high level of curiosity within your field. Finally you are an excellent relationship-builder willing to utilise your skills in the payment environment with a professional approach.
You will contribute to deliver on the most ambitious projects within banking in the Nordics ever – building tomorrow’s payment platform and payment solutions for our customers. You will work in an inspiring and challenging organisation. You will be part of the largest corporate bank in the Nordics.
How to apply: Apply via company job portal.
For more information please contact Head of Euro Payment Solutions, Niklas Lemberg via firstname.lastname@example.org or phone +35850-3300045, or Head of Payment Solutions, Christel Bagger, email@example.com or phone +4561224500.